Providing Quality Toys since 1995
Although our store is here on the internet, our feet are firmly planted on the ground…the playground that is. Our test-track is a local pre-school in Mission Viejo, California . Before you see the toys on WagonWorld.com, the 100 kids of this secret test-grounds have had the opportunity to ride ’em, test ’em, crash ’em, and try to break ’em. And if they’re not playing with them, the wagons and trikes don’t make it to our site. These kids teach us a lot about what’s “Hot” and what’s “Not!” And they get free toys to play with
We hope your family will enjoy these hand-picked toys as much as our other customers have. But if you are not satisfied with your purchase in any way, please let us know immediately and we will attempt to remedy the situation to the best of our ability.
If you would like to return an item, you must call within 30 days of receipt of the product and, we will provide a Return Authorization Number (RAN) to you. You can then ship the product back to us and we will credit your account (or credit card) the price of the product minus a 15% restocking fee. DO NOT ship back any product without a RETURN AUTHORIZATION NUMBER – Call or email us to receive your RAN.
Throughout the year, we may be back-ordered on items and may ask you to wait up to four weeks for delivery. We apologize for the delay. Keep in mind, we are one of America’s growing small businesses, and with the success of our company, we do experience growing pains. We ask for your patience and if you need to contact us regarding an order, please call us at (949-419-6431) or email us. We will attempt to get in contact with you within 24 hours.
A special thank you to all our past customers…Your support means all the difference in the World!
-The folks at WagonWorld.
Email the WagonMan